privacy policy

At Lumi Market, we collect and manage user data according to the following Privacy Policy.

Data Collected

We collect information you provide directly to us. For example, we collect information when you create an account, subscribe, participate in any interactive features of our services, fill out a form, request customer support, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, payment information, and other contact or identifying information you choose to provide.

We also collect anonymous data from every user of the Lumi Market mobile app to monitor usage and fix bugs. This includes information like requests made, responses received, IP address, device type, language settings, and timestamps.

We may use technologies such as cookies or similar identifiers (depending on your mobile platform) to collect data that improves our services and user experience. These may help us analyze popular areas, count visits, and understand feature usage. We may also use tracking pixels (web beacons) in notifications or emails to measure effectiveness and engagement.

Use of the Data

We only use your personal information to provide you with Lumi Market services or to communicate with you about the app and its features.

We employ industry-standard techniques to protect against unauthorized access to data we store, including your personal information.

We do not share personal information you’ve provided to us without your consent, unless:

It is required to carry out your own request
We are legally obligated to do so or it is necessary to enforce our terms
It is required to detect, prevent, or address fraud, security, or technical issues

Sharing of Data

We do not sell or share your personal information with third parties. We may periodically transmit aggregated, anonymized data to external services to improve the Lumi Market app and its features.

We may allow third-party services to provide analytics and performance tracking. These services may use cookies, device identifiers, and other tools to collect data such as app usage, viewed content, interactions, time spent, and user engagement.

Social media sharing features (e.g., Facebook, Instagram, Twitter) may also be integrated. Use of these features is voluntary, and we are not responsible for their privacy practices. Please review their individual privacy policies before use.

We may use cookies or device storage tools to remember your preferences, enhance usability, and improve our mobile experience.

Opt-Out, Communication Preferences

You may change your communication preferences and/or opt-out of specific notifications at any time within the app settings.

Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no digital transmission or storage method is 100% secure. Please use caution, especially when communicating via email or public networks.